On-line marketing encompasses all sites, and locations where your brand is mentioned. This includes the company website and booking portal/store, social media, digital ads, free and paid listings, newsletters, and review sites. Ideally, all channels communicate a consistent message and speak in the brand voice. This includes responding to public and private comments for the brand in a thoughtful and helpful customer service voice. Reputation management across review platforms is also a necessary task and requires calm and clear communication. See the Portfolio section for detailed samples of our work.