On-line marketing encompasses all sites, and locations where your brand is mentioned. This includes the company website and booking portal, Shopify store, social media, digital ads, free and paid listings, newsletters, and review sites. Ideally, all channels communicate a consistent message and speak in the brand voice. This includes responding to public and private comments for the brand in a thoughtful and helpful customer service voice. Reputation management across review platforms is also a necessary task and requires calm and clear communication. See the Portfolio section for detailed samples of our work.